Privacy Policy

1. Introduction

FlowPro Automation Consulting ("we," "our," or "us") operates the website flowproagent.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our lead capture form. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Full name, email address, and phone number (optional) when you submit our Free Assessment form.
• Business Information: Business type and operational challenges you describe in our assessment form.
• Usage Data: Pages visited, time spent on pages, browser type, IP address, and referring URLs, collected automatically via standard web analytics.
• Cookies: Small data files stored on your device to improve your browsing experience and enable analytics.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver the personalized automation assessment you requested.
• Create and manage your contact record in our CRM (HubSpot) to facilitate follow-up communications.
• Send relevant educational content, case studies, and service updates — you may opt out at any time.
• Analyze website usage to improve our content and user experience.
• Comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, including:

• HubSpot: Our CRM platform for managing leads and client communications.
• Analytics Providers: For understanding website traffic and performance.

All third-party providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us at [email protected].

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request that we delete your personal data.
• Opt-Out: Unsubscribe from marketing communications at any time via the link in any email we send.

To exercise any of these rights, email us at [email protected].

7. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of the website after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: